Refund Policy

We want you to feel confident in your purchase. This Refund Policy applies to products and services sold by APCC Solutions ("APCC Solutions").

Digital products

Because our digital products — including The Audit-Ready Childcare System — are delivered instantly and can be downloaded and kept, we offer a 14-day satisfaction guarantee. If the product does not meet your expectations, email us at hello@apccsolutions.com within 14 days of your purchase and we will issue a full refund. To help us improve, we may ask a brief question about what didn't work for you. After the 14-day period, purchases are non-refundable.

Consulting and discovery calls

Free discovery calls carry no charge. Paid consulting or services, if any, are refundable only as described in the specific agreement or invoice for that engagement.

How to request a refund

Email hello@apccsolutions.com from the address you used to purchase, include your name and the product purchased, and we will respond promptly. Approved refunds are issued to your original payment method through Stripe; it may take several business days for the credit to appear.

Contact

Questions about a refund? Contact us at hello@apccsolutions.com or 610 Old Tar Village Rd, Suite E, Winterville, NC 28590.